These Terms and Conditions constitute the entire legal agreement between you and jiloko. By registering an account or using any part of the jiloko platform, you confirm that you have read, understood, and agreed to be bound by all provisions set out below.
Philippine law and PAGCOR regulations set the minimum legal gambling age at 21 years. jiloko strictly enforces this. No exceptions are made. Registration requires age confirmation and first-withdrawal KYC verification includes government-issued ID.
Each individual may maintain only one jiloko account. Duplicate accounts are prohibited. Creating a second account — whether to circumvent a restriction, claim duplicate bonuses, or for any other reason — is a material breach of these Terms and will result in all accounts being permanently closed.
These Terms are governed by and construed in accordance with the laws of the Republic of the Philippines. All matters relating to jiloko's operation are subject to PAGCOR's online gaming regulatory framework. By using the platform, you submit to Philippine jurisdiction.
All jiloko accounts operate exclusively in Philippine Peso (PHP). Deposits and withdrawals are processed via GCash, PayMaya, BPI, BDO, and Metrobank. jiloko does not apply currency conversion fees because no conversion takes place — your money stays in pesos throughout.
All promotional bonuses, free credits, and cashback offers issued by jiloko are subject to specific wagering requirements and time limits stated in the individual promotion. Bonus terms supplement — and do not replace — these general Terms and Conditions. Bonus abuse is grounds for account termination.
jiloko provides responsible gaming tools including deposit limits, session loss limits, cool-off periods, and self-exclusion. By accepting these Terms, you acknowledge awareness of these tools and agree to use the platform for entertainment purposes only. If you suspect a gambling problem, contact our support team immediately.
1.1 These Terms and Conditions ("Terms") constitute a legally binding agreement between you ("Member," "User," "Player") and jiloko ("jiloko," "we," "our," "us") governing your access to and use of the jiloko online gaming platform accessible at jiloko.org and all associated services, features, games, promotions, and content offered therein.
1.2 By completing the jiloko registration process, accessing the login page, making a deposit, participating in any game, or otherwise using any feature of the jiloko platform, you confirm that you have read these Terms in their entirety, that you understand them, and that you agree to be bound by them unconditionally.
1.3 If you do not agree to any provision of these Terms, you must not register an account or use the jiloko platform. Continued use of the platform after any amendment to these Terms constitutes acceptance of the revised Terms.
1.4 These Terms are supplemented by jiloko's Privacy Policy, Responsible Gaming Policy, and any specific terms attached to individual promotions. In the event of a conflict, these Terms take precedence unless explicitly stated otherwise in a specific policy document.
Plain-language summary: Using jiloko means you accept these rules. Read them first — they govern your account, your money, and your gameplay on the jiloko platform.
2.1 The jiloko platform is available exclusively to individuals who satisfy all of the following eligibility criteria at the time of registration and at all times during their continued use of the platform:
2.2 Age verification at registration: You will be required to confirm your date of birth during the registration process. jiloko reserves the right to request government-issued identification documents at any time to verify age eligibility.
2.3 KYC verification at first withdrawal: All accounts are subject to Know Your Customer (KYC) verification before the first withdrawal is processed. Acceptable identification includes: Philippine passport, driver's license, SSS ID, PhilHealth ID, UMID, voter's ID, or PRC ID. Submissions are reviewed within 24 hours during business days.
2.4 jiloko reserves the right to suspend or close any account where it has reasonable grounds to believe the eligibility criteria have not been or are no longer satisfied. Balances on accounts closed due to eligibility violations may be forfeited to the extent permitted by Philippine law.
Important: Providing false information regarding your age or identity during registration is a serious violation of these Terms and may constitute a criminal offence under Philippine law. jiloko will report suspected fraud to the relevant authorities.
3.1 To access jiloko's real-money gaming services, you must register a personal account. The registration process requires a valid Philippine mobile number, a date of birth, and the creation of a secure password meeting jiloko's minimum requirements.
3.2 One account per person: Each natural person is permitted to hold one (1) jiloko account. You may not register a second account if you already hold an existing account, whether active, dormant, or under review. Creating multiple accounts — for any reason — constitutes a material breach of these Terms.
3.3 Accuracy of information: All information provided during registration must be accurate, current, and complete. You are responsible for updating your account details if your information changes. jiloko accepts no liability for losses resulting from inaccurate registration information, including failed withdrawals caused by incorrect mobile wallet details.
3.4 Account ownership: A jiloko account is strictly personal and non-transferable. You may not sell, transfer, assign, gift, or otherwise convey your account, login credentials, or any account balance to another person.
3.5 Mobile number registration: Your Philippine mobile number (Globe, Smart, or DITO) serves as your primary account identifier and your username. This number will be used to send One-Time PINs (OTPs) for login verification, password recovery, and certain transaction approvals. If you change your mobile number, you must update your jiloko account immediately via live chat support.
4.1 You are solely responsible for maintaining the confidentiality and security of your jiloko login credentials, including your password, OTP codes, and any two-step verification codes associated with your account.
4.2 You must not share your login credentials with any third party, including family members, friends, or agents. jiloko will treat any activity conducted using your login credentials as authorized activity, and you will be liable for all such activity regardless of whether it was authorized by you personally.
4.3 You must notify jiloko immediately via live chat support if you suspect unauthorized access to your account, if your registered mobile SIM has been lost or stolen, or if you have reason to believe your credentials have been compromised.
4.4 jiloko maintains the right to suspend an account immediately if suspicious activity is detected, including but not limited to: multiple failed login attempts, unusual geographic login patterns, concurrent sessions from different devices, or atypical transaction behavior.
4.5 jiloko staff will never ask for your password via any communication channel. Any communication purporting to be from jiloko requesting your password should be treated as fraudulent and reported to our support team immediately.
5.1 Deposit methods: jiloko accepts deposits via GCash, PayMaya (Maya), BPI Online, BDO Online, and Metrobank Online. All transactions are processed in Philippine Peso (PHP). The minimum deposit amount is ₱100.00. Maximum deposit limits are displayed within the jiloko cashier and may vary by payment method and account tier.
5.2 Deposit processing: Deposits via GCash and PayMaya are credited to your jiloko wallet immediately upon confirmation by the payment provider. Bank transfer deposits may take up to one (1) banking day to appear. jiloko is not responsible for delays caused by third-party payment processors.
5.3 Withdrawal eligibility: Withdrawals are available to accounts that have completed KYC verification (Section 2.3). The minimum withdrawal amount is ₱200.00. You may only withdraw to a payment method in your own name — withdrawals to third-party accounts are strictly prohibited.
5.4 Withdrawal processing times: GCash and PayMaya withdrawals are typically processed within 5 to 30 minutes of approval. Bank transfer withdrawals are processed within one (1) to three (3) banking days. Processing times may be extended during peak periods or when additional verification is required.
5.5 Bonus conditions: Funds credited as bonuses are subject to wagering requirements before they become eligible for withdrawal. The specific wagering requirement applicable to any bonus is stated in the promotion terms. Attempting to withdraw bonus funds before meeting wagering requirements will result in the bonus portion being forfeited.
5.6 jiloko reserves the right to conduct enhanced due diligence on withdrawal requests exceeding certain thresholds, including requesting additional documentation such as proof of source of funds. This is a regulatory compliance obligation, not an indication of wrongdoing.
Note on transaction security: Always verify withdrawal account details before submitting a withdrawal request. jiloko cannot reverse a completed withdrawal. Double-check your GCash or PayMaya number before confirming.
6.1 jiloko offers various promotional bonuses, including welcome bonuses, reload bonuses, free credit, cashback, and special event promotions. All promotions are offered at jiloko's sole discretion and may be modified or withdrawn at any time without prior notice.
6.2 Wagering requirements: Unless explicitly stated as "wagering-free," all bonus amounts must be wagered a specified number of times before any associated winnings can be withdrawn. The applicable wagering multiplier is stated in each promotion's individual terms.
6.3 Bonus abuse: jiloko employs automated and manual systems to detect bonus abuse, including but not limited to: low-risk wagering strategies designed to complete wagering requirements without genuine gameplay risk, creating multiple accounts to claim duplicate bonuses, and collusion between accounts. Detected abuse results in immediate bonus forfeiture and may result in account closure.
6.4 VIP Program: jiloko's loyalty program operates across five tiers: Bronze, Silver, Gold, Platinum, and Diamond. Tier assignment is based on cumulative net wagering over rolling periods. Benefits including cashback percentages, withdrawal priority, and dedicated account management are determined by current tier status and may be adjusted at jiloko's discretion.
6.5 Promotional bonuses are not redeemable for cash directly and have no monetary value outside the jiloko platform. Bonuses that have not been activated within the specified time limit will expire automatically.
7.1 All games available on the jiloko platform — including slots, live casino, bingo, arcade games, and sportsbook markets — are operated using certified random number generators (RNGs) or live dealer mechanics audited for fairness. Game outcomes are independent, random, and unaffected by prior results.
7.2 Return to Player (RTP): Published RTP percentages for slot games are theoretical long-term return rates and do not guarantee individual session outcomes. Short-session results will vary significantly from published RTP figures, which are calculated across millions of game rounds.
7.3 jiloko is not liable for game interruptions caused by internet connectivity issues on the player's side. In the event of a game disconnection during an active round, the round outcome will be determined when connectivity is restored and the game state is retrieved from the server. Unsettled rounds are resolved according to the game provider's standard rules.
7.4 Sportsbook integrity: Sportsbook bets are subject to jiloko's trading rules, which include the right to void bets where odds were published in error, where the outcome of an event is under investigation, or where the integrity of an event has been compromised. Voided bets are returned to your jiloko wallet at stake value.
7.5 Live sabong markets offered on jiloko are subject to Philippine regulatory requirements and may be subject to availability restrictions based on applicable legislation at the time of offer.
8.1 The following conduct is strictly prohibited on the jiloko platform. Engaging in any prohibited conduct constitutes a material breach of these Terms and may result in immediate account suspension, permanent closure, forfeiture of balances, and referral to law enforcement authorities:
Anti-money laundering: jiloko operates in strict compliance with Philippine AML regulations. Suspicious transaction patterns will be reported to the Anti-Money Laundering Council (AMLC) as required by law. All transactions are monitored.
9.1 All content on the jiloko platform — including but not limited to the jiloko brand name, logo, website design, game interfaces, promotional materials, text, graphics, and software — is the exclusive intellectual property of jiloko or its licensed third-party game providers, and is protected under Philippine and international intellectual property law.
9.2 You are granted a limited, non-exclusive, non-transferable, revocable license to access and use the jiloko platform for personal, non-commercial entertainment purposes only. This license does not extend to reproduction, modification, distribution, broadcasting, or commercial exploitation of any jiloko content.
9.3 Any unauthorized use, copying, or reproduction of jiloko intellectual property may result in legal action. The jiloko brand, domain, and associated trademarks may not be used in any manner without jiloko's prior written consent.
10.1 To the maximum extent permitted by applicable Philippine law, jiloko shall not be liable for any indirect, incidental, consequential, punitive, or exemplary damages arising from your use of the platform, including but not limited to loss of profits, loss of data, or loss of opportunity.
10.2 jiloko's total aggregate liability to you in connection with any single incident or series of related incidents shall not exceed the total amount deposited by you in the 30 days preceding the incident giving rise to the claim.
10.3 jiloko does not warrant that the platform will be continuously available, error-free, or free from interruption. Scheduled maintenance windows will be communicated in advance where practicable. jiloko is not liable for losses incurred during unplanned platform downtime.
10.4 jiloko makes no warranty that any particular game strategy, betting system, or gameplay approach will result in winnings. All gambling involves risk of financial loss. You participate in real-money gameplay at your own risk.
11.1 jiloko reserves the right to suspend or terminate any account at any time, with or without prior notice, for reasons including but not limited to: breach of these Terms, reasonable suspicion of fraud or money laundering, regulatory compliance requirements, or failure to complete KYC verification within a specified timeframe.
11.2 In the event of account suspension pending investigation, you will not be able to access your account, place bets, or withdraw funds during the suspension period. jiloko will endeavour to complete investigations within 14 business days, but reserves the right to extend this period where required.
11.3 Account closure by player: You may close your jiloko account at any time by contacting live chat support. Any remaining balance will be returned to your registered payment method subject to standard KYC verification and minus any pending bonus wagering obligations.
11.4 In cases of account closure due to proven breach of these Terms — including confirmed underage gambling, fraud, money laundering, or multi-accounting — jiloko reserves the right to forfeit any remaining balance in accordance with Philippine regulatory requirements.
12.1 jiloko is committed to the promotion of responsible gambling among all Filipino members. jiloko recognizes that while the vast majority of players enjoy online gaming as entertainment without harm, a minority may experience difficulties with gambling behaviour that require support.
12.2 Self-limitation tools: The following responsible gaming tools are available to all jiloko members at any time through Account Settings → Responsible Gaming:
12.3 Deposit limit reductions and cool-off activations take effect immediately. Limit increases are subject to a 7-day waiting period before taking effect. Self-exclusion is irreversible for the specified exclusion period.
12.4 jiloko staff are trained to identify signs of problematic gambling behavior. Members identified as exhibiting such signs may be contacted by our responsible gaming team and offered support resources. In serious cases, jiloko may impose limits without player request.
12.5 For more detail on jiloko's responsible gaming commitment, tools, and resources, please visit our Responsible Gaming page.
13.1 If you have a complaint regarding your jiloko account, a game outcome, a transaction, or any other platform-related matter, you must first raise the issue with jiloko's customer support team via live chat. Our team will acknowledge receipt of your complaint within 24 hours and aim to provide a resolution within 5 business days.
13.2 Escalation: If you are not satisfied with the resolution provided by the support team, you may escalate your complaint in writing to our dedicated compliance team via email at [email protected] with the subject line "Formal Complaint." Escalated complaints will be reviewed within 10 business days.
13.3 Game outcome disputes: All game outcomes are logged and stored by jiloko's system. In the event of a disputed game outcome, jiloko's server records constitute the definitive record of game results. jiloko does not accept responsibility for outcomes affected by player-side connection issues.
13.4 You agree that any disputes arising out of or in connection with these Terms or your use of jiloko shall first be subject to good-faith negotiation between the parties. If resolution cannot be achieved through direct communication, the dispute shall be referred to binding arbitration under Philippine arbitration law before any court action is commenced.
14.1 jiloko reserves the right to amend, update, or replace these Terms at any time. Material changes will be communicated to active members via SMS to their registered mobile number and/or via notice displayed on the jiloko platform prior to the amended Terms taking effect.
14.2 The effective date of any amendment will be displayed at the top of the updated Terms document. Continued use of the jiloko platform after the effective date constitutes your acceptance of the amended Terms.
14.3 If you do not accept any amendment to these Terms, you must cease using the jiloko platform and may request account closure in accordance with Section 11.3. jiloko will process your remaining balance according to standard withdrawal procedures.
14.4 Minor amendments — including typographical corrections, clarifications that do not alter the substance of any provision, and updates to reflect changes in payment method availability — may be made without prior notice to members.
15.1 These Terms and all matters arising out of or in connection with your use of jiloko are governed by and construed exclusively in accordance with the laws of the Republic of the Philippines, without regard to its conflict of law principles.
15.2 jiloko operates within the PAGCOR-regulated online gaming framework. The platform's operations, player protections, and regulatory obligations are subject to PAGCOR oversight and Philippine gaming legislation including Republic Act No. 9487 and subsequent regulations.
15.3 You agree that the courts of the Philippines shall have exclusive jurisdiction over any dispute that is not resolved through the dispute resolution process outlined in Section 13 of these Terms. You irrevocably consent to such jurisdiction by accepting these Terms.
16.1 For questions, concerns, or complaints regarding these Terms, or for any account-related assistance, jiloko members may contact our support team through the following channels:
16.2 For matters relating to responsible gaming, self-exclusion, or account protection, the live chat channel is strongly preferred due to response speed. Responsible gaming requests made via live chat are actioned immediately upon verification of account ownership.
Reminder: jiloko staff will never ask for your password via chat, email, or SMS. All legitimate jiloko communications will reference your registered mobile number. If you receive a suspicious communication claiming to be from jiloko, report it to our support team immediately.
Now that you understand the rules, join thousands of Filipino players who trust jiloko for their online gaming. One account, instant GCash payouts, and 24/7 Filipino support. Open to players 21 and above.
21+ Gambling is for entertainment only. Play responsibly. If gambling is affecting your life negatively, please seek help.